Shipping policy
Order Processing
All orders are processed and fulfilled from our warehouse in Boropol, Chattogram. Orders are typically processed within 1 business day of confirmation.
Delivery Areas
We currently deliver across Bangladesh.
| Zone | Delivery Time | Shipping Charge |
|---|---|---|
| Inside Chattogram | 1–2 business days | ৳80 |
| Outside Chattogram | 3–5 business days | ৳120 |
Delivery Charges
Shipping charges are calculated based on your delivery location and shown at checkout before you confirm your order.
Cash on Delivery (COD)
[Add a line here if you offer COD — e.g. "Cash on Delivery is available nationwide.
Order Tracking
Once your order is shipped, you will receive a confirmation with tracking details via SMS.
Delayed or Failed Delivery
Delivery times are estimates and may occasionally be affected by weather, holidays, or courier delays. If you don't receive your order within the expected timeframe, please contact us at support@ikavos.com and we'll look into it right away.
